- San Diego, CA, USA
- 24-26 per hour
- Hourly
- Full Time
POSITION TITLE: Housing Peer Support Specialist-Regional Lead
DEPARTMENT: TPSS (Tenant Peer Support Services)
REPORTS TO: Program Director/Program Manager
BENEFITS: Alpha Project offers a generous benefits package, including 14 paid holidays, paid vacation, sick leave, and 100% employer-paid medical, dental, vision premium, and group life insurance.
FLSA: Full-time, Non-Exempt
POSITION SUMMARY:
The TPSS Housing Navigator/Peer Specialist - Regional Lead, under the direct supervision of the Program Director/Program Manager, oversees one of the six HHSA Regions providing supervision of Housing Navigators/Peer Specialists serving clients in the region. The Housing Navigator/Peer Specialist - Regional Lead will be responsible for a full caseload, providing housing identification, case management, support services, and, if qualified, peer support to clients.
ESSENTIAL FUNCTIONS:
- Responsible for supervision of Housing Navigators/Peer Specialists assigned to their HHSA Region.
- Performs intake interviews and assessments and refers clients to appropriate community resources as needed.
- Work with clients to identify and overcome barriers to securing housing and increasing income.
- Assist clients with obtaining and completing necessary documents to access housing, benefits, or increasing income.
- Provide peer support to clients if qualified.
- Maintains prompt documentation using HMIS, following agency and best standard practices.
- Assesses the client's needs and arranges, coordinates, monitors, evaluates, and advocates for a variety of services to meet those complex needs.
- Addresses unanticipated client/resident needs/issues as they arise.
- Assists with transportation and moving clients into their residence and assists with securing furniture and supplies.
- Participates as a member of a multi-disciplinary team that reviews client cases and develops action plans that meet the individual needs of each client.
QUALIFICATIONS:
Experience and Education
- Two years' experience in supervision and case management working with vulnerable populations or in mental health settings.
- Bachelor's degree in social work, psychology, counseling, or a related field, preferred.
- Individuals with lived experience are strongly encouraged to apply.
- Bilingual speaker preferred.
- Valid Driver's License.
Other
- Ability to communicate in person and over the phone, required.
- Ability to drive throughout San Diego County, required.
- Firm understanding of Microsoft Office and HMIS, required.
- The ability to adhere to policies and procedures, required.
- Understanding of confidentiality protocols and protecting personal information, required.
- Effectively problem-solve and maintain composure in high-pressure situations, required.
- Ability to work independently with minimal daily supervision, required.
- Knowledge of the utilized practices, including Housing First, Trauma-Informed Care, Motivational Interviewing, and Harm-Reduction.
- Completion of RI International's Peer Employment Training (PET), preferred.
